RESPONSIVE

RELIABLE

REFRESHING

PRIVACY POLICY

DATA PROTECTION & CONFIDENTIALITY

Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.

Any information you do submit will be stored securely and will never be passed on or sold to any third party.

USER ANONYMITY & PERSONAL INFORMATION

Log files are maintained and analysed of all requests for files on this website's web servers. Log files do not capture personal information but do capture the user's IP address, which is automatically recognised by our web servers.
Aggregated analysis of these log files is used to monitor website usage. These analyses may be made to available to Clean Guard Group staff and partner agencies to allow them to measure, for example, overall popularity of the site and typical user paths through the site.

Except as stated already, Clean Guard Group will make no attempt to identify individual users. You should be aware, however, that access to web pages will generally create log entries in the systems of your ISP or network service provider. These entities may be in a position to identify the client computer equipment used to access a page. Such monitoring would be done by the provider of network services and is beyond the responsibility or control of Clean Guard Group.

Clean Guard Group will make no attempt to track or identify individual users, except where there is a reasonable suspicion that unauthorised access to systems is being attempted. In the case of all users, Clean Guard Group reserves the right to attempt to identify and track any individual who is reasonably suspected of trying to gain unauthorised access to computer systems or resources operating as part of Clean Guard web services.

As a condition of use of this site, all users must give permission for Clean Guard Group to use its access logs to attempt to track users who are reasonably suspected of gaining, or attempting to gain, unauthorised access.

All log file information collected by Clean Guard Group is kept secure and no access to raw log files is given to any third party.

USE OF COOKIES

This website does not store any information that would, on its own, allow us to identify individual users of this service without their permission. Any cookies that may be used by this website are used either solely on a per session basis or to maintain user preferences. Cookies are not shared with any third parties.

LAW


A new law on cookies demands that you, as a website user, are given the opportunity to understand how cookies are used on our websites and consent to cookies being stored on your computer (laptop/mobile/tablet).

WHAT ARE COOKIES?

A cookie is a small text file, typically of letters and numbers, downloaded to your computer when you access websites. Typically, they contain the following information: a site name and unique user ID, the duration of the cookie's abilities and effects, and a random number. As a rule, cookies cannot be used to reveal your identity or personally identifying information.

When you visit a website that uses cookies for the first time, a cookie is downloaded onto your computer. The next time you visit that website, your computer checks to see if it has a cookie that is relevant and sends the information contained in that cookie back to the website. The website then notes that you have been there before, and in some cases, tailors what pops up on screen to take account of that fact. They also might record how long you spend on each page on a site, what links you click, even your preferences for page layouts and colour schemes.

Generally, the role of cookies is beneficial, making your interaction with frequently-visited sites smoother with no extra effort on your part. Without cookies, online shopping would be much harder. Without cookies, some websites will become less interactive with the cookie option turned off.

MOST COMMON COOKIES



SESSION COOKIES

These cookies expire when you close your web browser (Internet Explorer, Firefox, Safari, Google Chrome). These cookies are used for various reasons, for example, remembering what you have put in your shopping basket as you browse a website. They can also be used for security to access your Internet banking or email.

PERSISTENT COOKIES

These cookies are still stored on your computer after you have closed your web browser which allows your preferences on websites to be remembered. These cookies are used for a variety of purposes, for example, remembering your preferences on a website (your language choice or your user name on a particular website).

FIRST & THIRD PARTY COOKIES

This refers to the website placing the cookie. First party cookies are cookies set by the website you are visiting. Third party cookies are set by another website; the website you are visiting may have advertising on the page and this other website will be able to set a cookie on your computer. Third party cookies on the main web browsers allow third party cookies by default. Changing the settings on your browsers can prevent this.

EXCEPTIONS

There are some exemptions to the above where it is essential for a website to store information on your computer, for example, to provide a service to you that you have requested.

OUR USE OF COOKIES

  •  • We use cookies to improve your experience on our websites and for functionality purposes, for example, if you choose to buy any of our products and services, you must consent to us placing a cookie on your computer;

  •  • We also use cookies to understand your usage of our website;

  •  • We also use cookies for remarketing purposes, for example, once you have been on the Clean Guard Group website and then you visit another website which has Google adverts, you will see a Clean Guard Group advert to remind you of our products and services.

COOKIES & WEBSITE TRAFFIC ANALYSIS

When users enter the Clean Guard Group website their computers will automatically be issued with 'cookies'. Cookies are text files which identify users' computers to the Clean Guard Group server. The website then creates "session" cookies to store some of the preferences of users moving around the website.

Cookies in themselves do not identify individual users but identify only the computer used and they are deleted on departure from the website.

Many websites do this to track traffic flows, whenever users visit those websites.

Users have the opportunity to set their computers to accept all cookies, to notify them when a cookie is issued, or not to receive cookies at any time. The last of these means that certain personalised services cannot then be provided to that user.

Further information can be found at
http://www.ico.gov.uk/for_organisations/privacy_and_electronic_communications
/the_guide/cookies.aspx
and http://www.allaboutcookies.org/

TERMS & CONDITIONS

USING OUR WEBSITE

The Clean Guard Group website is maintained for your personal use and viewing. Please read our conditions of use carefully.  Accessing and using this website constitutes acceptance by you of these conditions.
We reserve the right to change the conditions of use at any times. We advise you to review the conditions of use on a regular basis.  Accessing and using this website after such changes have been posted constitutes acceptance by you of these conditions.

DISCLAIMER

Clean Guard Group will take every care and precaution to ensure that the contents and information it publishes on its website is accurate and up to date. Unfortunately it cannot guarantee the accuracy of contents or information contained in its pages and any person using information contained in them does so entirely at their own risk.
Please be advised that you should verify the accuracy of any information before acting upon it.  Clean Guard Group also reserves the right to change information at any time without notice.

APPLICABLE LAW

The laws of Jersey, Channel Islands govern these conditions of use and you agree that the Jersey courts shall have exclusive jurisdiction in any dispute.
Any personal data collected through this website will be treated as confidential in line with the principles of the Data Protection Act 1998.